Karla Falcon began her journey at Kelly Legal Group as an Intake Specialist, where she honed her skills in client engagement and case management. With a strong foundation in customer service across various industries—including food retail, hospitality, and automotive—she brings a genuine passion for helping people to her role.

Her ability to connect with clients, combined with her positive attitude and calm demeanor, has allowed her to build meaningful relationships with both new and existing clients. Karla’s dedication and hard work led her to advance to the position of Legal Assistant, where she continues to support a diverse range of clients in achieving their case goals.

A proud Austinite, Karla enjoys staying active through workouts and hiking in her free time. She is also fluent in Spanish, enabling her to assist a broader clientele effectively.