Elsa Pacheco

Client Services Manager

Overview:

Elsa is a dynamic and ambitious Client Services Manager who has quickly ascended within the firm, beginning her journey as an Intake Specialist. Since making the bold move to Austin in 2023 from McAllen, she has embraced every opportunity for growth, leaving a lasting impact on the team.

With a robust background in sales and account/finance administration in the automotive industry, Elsa excels in building strong client relationships. Her exceptional client service skills, combined with her natural charisma and ability to multitask, empower her to consistently exceed client expectations. Known for her firm yet approachable demeanor, Elsa infuses vibrant energy into the workplace, creating an engaging and positive environment that inspires those around her.

In her new role, she has expanded her expertise by taking on responsibilities in marketing, recruiting, and intake management, further enhancing her contributions to the firm. Elsa thrives on challenges, tackling each task with enthusiasm and a fierce commitment to excellence. Her proactive approach and innovative mindset enable her to identify opportunities for improvement, ensuring that both clients and team members feel valued and supported.

In her day-to-day life, she embraces a stylish approach, embodying the mantra “stressed but dressed for success.” As a proud fur mommy, she enjoys spending her free time with her pets, bringing joy and companionship into her life.
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